Advertising Pricing and Refund Policy

You choose the budget and delivery options shown when you place an advertising order. A budget is a spending cap, not a guarantee of impressions, clicks, conversions, reach, or business results. Bizoo charges valid delivery recorded by its systems, plus applicable taxes and fees disclosed at checkout.

You may pause or cancel a campaign at any time. Delivery before Bizoo processes that request remains chargeable; the dashboard records spend and unused budget.

• Your advertising balance is restricted to Bizoo advertising. It is not a bank account, currency, investment, or transferable stored-value account, and it earns no interest.
• Cash balance means successful card payments not yet used for valid ad delivery or refunded.
• Promotional credit, coupons, and goodwill credits have no cash value and are not refundable unless the law requires otherwise.
• Bizoo applies cash deposits in the order received and keeps an auditable record of each deposit, spend, reversal, and refund.

• A refund is limited to the unused portion of the original completed card payment after valid delivery, prior refunds, disputes, chargebacks, and reserved campaign funds.
• Refunds go only to the original payment method. Bizoo cannot send a refund to a different card, bank account, wallet, or person.
• Delivered advertising, promotional credit, and amounts involved in an open payment dispute are not refundable through this workflow.
• Bizoo may review requests for fraud, security, sanctions, policy compliance, taxes, and billing accuracy before processing them.

Request an eligible refund from Billing and select the original deposit. Bizoo will display the maximum refundable amount. On submission, the amount is reserved so it cannot be spent while the request is reviewed. Once approved, the payment processor determines when the refund appears on your original payment method.

If you believe a charge is unauthorized or incorrect, contact support promptly with the relevant transaction details. This policy does not limit rights that applicable law does not permit Bizoo to limit. See also the Terms of Use.